Spare Parts
24-hour spare parts service by Ipsen Service Center
Ipsen operates a central spare parts warehouse at its location in Kleve to provide customers around the world with any necessary parts for their heat-treatment furnaces. The high-speed shipping service developed over recent years now allows customers across Europe to be supplied within 24 hours (if the purchase order is received before 12 noon).
On weekends, there is a special phone line with an answering machine which is checked regularly by our service staff. This is another service offered by Ipsen to avoid furnace downtimes as much as possible.